1. GENERAL INFORMATION
Present day requires the full synergy in the relationship in cooperation between the supplier and the client. This means a unified vision of business processes, a cooperative search for mutually beneficial cooperation conditions, a two-sided focus on results. The only combination of the processes above allows us to work successfully in the market and achieve the required results.
We will be glad to offer You:
- women's, men's and children's clothing, footwear and accessories by the leaders of the European textile market.
- appropriate prices and favorable payment terms.
- selection of the appropriate assortment depending on the price segment, quality, geographical location, terms of delivery and payment.
- full information about the ordered goods.
- support in the organization of delivery.
It is important for us that the client is not only interested in the commercial side of this cooperation, but also enjoys the provided service and the entire process as a whole.
2. GOODS DESCRIPTION
Stock is collections of clothes that manufacturers sell after the end of the season or clothes from overproduction. In this segment the prototypes of future collections are often found, which makes it an exclusive offer.
3. QUALITY POLICY
Company GL Stock guarantees the conformity of goods of the category STOCK. The percentage of the not restored defect is not more than 3% in clothes of the first grade.
You can get acquainted with all the details and conditions downloading the GARANTY LETTER.
4. WORK WITH THE WEBSITE
GL Stock brings the quality and standard of customer service to a new level. Convenient navigation on the website as well as an informative sidebar will allow you to find quickly and see the interesting range. All the lots presented on the website are photographed with a detailed packing list. All information can be viewed by clicking on the lot number with the quantity you are interested in. Also for your comfort we give the opportunity to see our range without going through the registration on the website.
To order the lot\lots you liked you need to pass through a quick registration. After that the line with the choice of the lot and its order will be available for you. After adding a lot to the basket you need to include your contact information and confirm the order. At this moment your order is going to be processed by our managers. All further actions for payment, delivery and accompaniment will be coordinated by our managers with you individually.
Buying goods, every customer has the opportunity to pay for the order in a way convenient for him
Cash payment is carried out only at the time of shipment of goods. The maximum amount of cash is 15,000 euros
The cash payment can be made both by the customer himself and his representative. The shipping forwarder may act as a representative
The customer can pay for the goods by bank transfer to our bank account. We will send you a bill to the e-mail, as well as bank details for payment. We ship the goods only if the amount of the order is fully paid. After receiving a confirmation of payment from your bank, send it to our e-mail.
You can also pay for the goods through the PAY PAL online payment system.
In this case we send a letter with a link to the payment and the customer having a VISA or MASTERCARD bank card, can instantly pay the order. It is not necessary to register your account in PAY PAL. The commission and conditions depend on the region and country of the client, for your awareness go to the official PAY PAL website.
Our company offers all possible delivery options. All shipments are made from our warehouse in Rzeszow (Poland).
The customer has the opportunity to get the paid goods and pick it up in the warehouse from 9.00 am. to 5.00 pm., Mon. - Fr.
Throughout our existence, we have worked out some quick and safe variants of delivery all over the world. Our partners are global logistic companies such as DHL, TNT, EMS and others.
Depending on the volume of the order, as well as the direction, we will offer the most advantageous option for the client.
8. GOODS RECEIVING
The goods are considered to be accepted by the Buyer, if within 1 week
after the Goods receiving, the buyer did not file a claim for the quantity or
quality of the delivered consignment of Goods. The buyer draw up an acceptance certificate for the goods with the filled table according to the Application, which we will send by e-mail. In case of a discrepancy in the quantity or excess of % of clothing with an unrecoverable defect exceeding 3% of the total quantity, the Buyer shall file a claim by attaching photos of the defective products or showing these products to our representative.
All such complaints that are submitted within 1 week will be reviewed by the responsible manager, afterwards the options for solving this issue will be offered.
You can use the online chat on our website. Also in the CONTACTS section you will find contact information of managers. If it is necessary, you have the opportunity to leave a request in the form of feedback, and your manager will contact you.